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privacy

Privacy Policy

Introduction

At big-AGI, we believe in transparency, privacy, and the power of open-source solutions. Our application stores data locally in your browser's "localStorage" and "IndexedDB" and, in some cases, on our servers. We strive to give you as much control as possible over your personal information, subject to the limitations outlined in this privacy policy.

For those who prefer even more freedom, big-AGI can be fully self-hosted, bypassing us entirely.

We also offer a free, "hosted" instance of big-AGI for demo purposes. To use this instance, users must provide their own API keys for certain functionalities. Rest assured, we do not collect or store these API keys. We also do not store any user conversations on our servers unless shared by the user via the "Sharing" function.

We have updated our privacy policy on September 16, 2024, to reflect recent changes in our application. These updates include the introduction of server-side storage and a "Sharing" function, alongside the expanded use of analytics tools such as Google Analytics, PostHog, and Facebook Pixel on this website, to enhance big-AGI and provide a more insightful and faster experience for our users.

This privacy policy will inform you about how we handle your personal data, your privacy rights, within the context of our hosted instance and website.

Analytics and Tracking

We use Google Analytics, PostHog, Vercel Analytics, and Facebook Pixel to collect information about visitor behavior on our website. These analytics and tracking services help us measure and understand how visitors interact with our site, allowing us to make improvements and provide more relevant content and advertisements. The data collected is processed in a way that does not directly identify anyone.

Google Analytics helps us understand how users interact with big-AGI, including which features are most used and how the application performs on different devices. It collects anonymous data, focusing on trends and usage patterns. Google processes and stores the data in compliance with their privacy policies, available at https://policies.google.com/privacy, and https://policies.google.com/technologies/partner-sites.

PostHog is an analytics service that helps us understand how big-AGI is used and allows us to improve user experience. It collects data on user interactions, including anonymized session recordings, to identify usage patterns and optimize features. PostHog stores the data on their servers and complies with privacy laws. For more information, see PostHog's privacy policy at https://posthog.com/privacy.

Vercel Analytics provides us with aggregate data on website usage, such as top pages, referral sources, and user demographics. The data is collected anonymously and helps us optimize website performance and user experience. Vercel stores the data securely and handles it in accordance with their privacy policy, available at https://vercel.com/legal/privacy-policy.

Facebook Pixel is a tracking tool that allows us to measure the effectiveness of our advertising on Facebook and Instagram. It helps us understand how users interact with our website after seeing our ads on these platforms. The Pixel collects data such as page views, conversions, and other user actions on our site. This information is used to improve our ad targeting and measure the success of our marketing campaigns. Facebook processes and stores this data in accordance with their privacy policy, which can be found at https://www.facebook.com/policy.php.

Third-Party Services

big-AGI integrates with various third-party AI services to provide enhanced functionalities to our users, such as text generation, image processing, voice synthesis, and other multimodal interactions. These services include but are not limited to Opensource Servers like LocalAI, Ollama, and Oobabooga; Local Servers such as LM Studio; Multimodal Services from Azure, Google Gemini, and OpenAI; Language Services by Anthropic, Groq, Mistral, OpenRouter, Perplexity, and Together AI; Image Services like Prodia; and Speech Services from ElevenLabs.

Please note that the use of these third-party services may involve the processing of your data on servers operated by these vendors, subject to their own privacy policies and terms of service.

We strongly encourage you to review the privacy policies of these third-party services to understand their data handling practices, as they may differ from ours. If you have any questions or concerns about these services, please don't hesitate to contact us.

Information We Collect

We collect personal data that you voluntarily provide to us when you sign up for our next version, such as your email address. We also collect technical data automatically through our hosting provider, Vercel, and through Google Analytics, PostHog, and Vercel Analytics, as outlined in their respective privacy policies.

We use localStorage and IndexedDB to store chat logs and user preferences directly in your Internet Browser for operational purposes. This data is stored on your device and not on our servers.

For our "Sharing" function, we collect data including the chat data, owner ID, public status, data type and size, upvotes, downvotes, flag counts, read counts, write counts, expiration and deletion information, and creation and update timestamps.

We will only use your email address to notify you about the next version of our application and will not share it with any third parties.

How We Use Your Information

We use your personal data to provide and improve our services, and to notify you when our next version is ready. We do not sell your personal data to third parties. The data we collect for our "Sharing" function is used to enable users to share chat logs with others and for users to clone shared chats for their own use.

Data Retention

We retain email addresses for 24 months. We do not retain other personal data. Shared chat data is retained for a default period of 30 days or until the user requests its deletion. Upon user request for deletion, shared chat data will be permanently deleted from our servers within 7 days.

Technical data collected by third-party analytics services is retained in accordance with their respective privacy policies, which can be found in the 'Analytics' section of this document.

Children's Privacy

Our web application is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our servers immediately.

Security

We are committed to protecting your personal data and have put in place appropriate security measures to prevent unauthorized access, alteration, disclosure, or destruction of your data. These measures also apply to the chat data collected for our "Sharing" function.

Your Rights

Under applicable data protection laws, you have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict the processing of your data
  • Port your data to another service
  • Withdraw your consent to data processing at any time, where applicable

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Changes to This Policy

We review our privacy policy regularly and will place any updates on this web page. We recommend users to check this page periodically for any changes. This privacy policy was last updated on September 16, 2024.

Contact Us

If you have any questions about this privacy policy, please contact us at hello@big-agi.com.